Your Gross Margin Is Not Your Take-Home Pay
By Greg Huang, founder since 2009 in the dietary supplement and nutrition industry
This video follows one made-up order through its product cost, its fulfillment and payment costs, and advertising. It then shows how a $3 discount can reduce the amount left from $6 to $3 when the other costs stay unchanged. All amounts are illustrative assumptions, not industry benchmarks or promised results.
Chapters
Transcript
Transcript is taken from the video's English captions, with paragraph breaks added at the chapters.
A bottle sells for $30 and costs $9 to make. Does that mean you make $21 every time someone buys it? Only if there are no other costs, and there usually are. To price a supplement, separate three questions: what the product costs, what the order costs, and what the business still has to pay.
Let's use a made-up example. These figures are for the math, not an industry benchmark. Assume thirty dollars is your net product revenue. The nine dollar product cost includes the cost you have assigned to that product.
That leaves twenty-one dollars of gross profit. Divide twenty-one by thirty, and the gross margin is seventy percent. That percentage can look reassuring. It has not yet paid for everything involved in getting this order to a customer.
Suppose fulfillment and payment costs add five dollars and acquiring this order through advertising adds another ten. Now the amount left is six dollars. That is what this example order contributes toward fixed costs and profit. It is not your take-home pay. You still have to cover costs such as software, insurance, and salaries.
For your own calculation, define where each cost belongs and count it once. If freight is already inside the product costs, do not add the same freight again.
Now watch what a discount does. Give the customer three dollars off, revenue falls from thirty dollars to twenty-seven. For this example, keep the other costs unchanged. The amount left falls from six dollars to three dollars. A 10% price discount cut the final figure by half. Real payment fees or advertising results may also change. Recalculate them when they do.
The point is to test the offer against the cost they actually require. Run that calculation separately for each sales channel. If a retailer buys from you at a wholesale price, start with the money your business receives. The price on the store shelf is not all your revenue. For a marketplace sale, use the fees and services that apply to your account and product. For your website, include the costs you bear there. You do not need one universal margin target to do this exercise. You need to know what each order leaves and whether you can support the rest of the business.
Repeat purchases can improve the picture, but do not treat a hoped-for second order as money already earned. Start with observed order behavior when you have it. Until then, show repeat purchases as an assumption and check what happens if they arrive later than expected.
Before you set a price, put the calculation on one page. Show net revenue, product cost, other variable costs, and the amount left. Then test your normal price, your planned promotion, and your main sales channels. A price that works in one situation may not work in another. Finding that out in a simple calculation is cheaper than finding it out after a successful promotion. Thanks for watching.
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